Answers to the questions we hear most, grouped by where you are in the process.
Pick a plan on our pricing page and check out. We'll email you next steps — including the admin address to add to your site — within one business day.
Standard migrations take 1–3 business days. Priority migrations are done in 1 business day. See How it Works on the homepage for the full process.
All major credit and debit cards through our secure checkout.
If we haven't started your migration yet, yes — just contact us. Once a migration is underway, refunds are handled case by case.
We'll email you at each major step: health check complete, test migration passed, and go-live.
Yes — just reply to any of our emails or contact us and we'll work around your timeline.
Every migration includes 14 days of support. If anything comes up that's related to the move, we fix it at no extra charge.
We keep your backup for 30 days in case you need to roll anything back, then it's permanently deleted.
We usually reply within one business day.
Contact us